Publications
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"Contractor Sales Training: Providing the Skills Necessary to Sell Comprehensive Home Energy Upgrades." Clean Energy Program Policy Brief 2011: 5. LBNL-5066E.
. Delivering Energy Efficiency to Middle Income Single Family Households. Berkeley: LBNL, 2011. LBNL-5244E.
. "Energy Advisors: Improving Customer Experience and Efficiency Program Outcomes." 2016. LBNL-1004070.
. "Energy Efficiency Program Typology and Data Metrics: Enabling Multi-State Analyses Through the Use of Common Terminology." 2013. LBNL-6370E.
. "Energy Savings Lifetimes and Persistence: Practices, Issues and Data." 2015. LBNL-179191.
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Interactions between Energy Efficiency Programs funded under the Recovery Act and Utility Customer-Funded Energy Efficiency Programs. . Berkeley: LBNL, 2011. LBNL-4322E.
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A Regulator's Privacy Guide to Third Party Data Access for Energy Efficiency. State & Local Energy Efficiency Action Network (SEE Action) Customer Information and Behavior Working Group, 2012.
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