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Impact of Information and Communications Technologies on Residential Customer Energy Services. Berkeley: LBNL, 1996. LBNL-39015..
American Recovery and Reinvestment Act of 2009: Interim Report on Customer Acceptance, Retention, and Response to Time-Based Rates from the Consumer Behavior Studies. 2015. LBNL-183029..
"Information and Telecommunication Technologies: The Next Generation of Residential DSM and Beyond." ACEEE Summer Study on Energy Effiency in Buildings . ACEEE, 1996. 13..